Discover ServiceSight Pro Field Service Management

Work Smarter

Our cloud-based service software provides you with the information you need to grow your business in real-time. Improve the efficiency of your teams effortlessly meaning you can plan more work each day without increasing labour costs. Get more done in less time! 

Go paper-free

Simplify everyday tasks by eliminating paperwork from your employee’s and engineers’ life. They will love our online forms, replacing the need for time-consuming paperwork – and they can access all necessary history and certifications all in one place. Going paper-free is also a great step in helping the environment.

Get paid faster

Reduce your service to cash cycle and issue invoices faster by completing & invoicing jobs directly on engineers’ mobile devices – and they can even collect payments as well via our seamless Stripe integration. Even if you want to collect cash in the traditional way you can invoice as soon as the job is completed without having to wait for the paperwork.

Get more done in less time

• ServiceSight Pro is a cloud-based service management tool, allowing you & your teams access to the information you need from anywhere at any time.
• Plan and dispatch jobs via drag and drop planner boards
• Easily set up recurring job schedules
• Increase the number of jobs you can do every day and improve service revenue
• Use Google Maps and GPS navigation to locate engineers and customers easily

Automate Recurring Jobs 

Easily configure planned maintenance schedules at either site or equipment level. Jobs automatically generate when coming due with correct parts & inspection checklists already assigned. 

Report the success

Make sure you make the right business decisions by accessing ‘Insight’, ServiceSight’s (BI) dashboard crammed with powerful charts that enable insight into the vital areas of your business, regardless of  Your Sector.

Simplify everyday tasks

Set reminders for everyday tasks – never miss a call or deadline again.

Create recurring job schedules and let the system take the strain and raise them as needed.

Despatch jobs with vital history, information and documentation directly to the engineer’s mobile devices.

Save money and time

• Reduce the unnecessary costs of paperwork
• Forget about the time-consuming processes which take the engineer out of the field and not maximising revenue
• No more lost files or handwriting you can’t read

Be conscious of the environment

Our paper-free approach also helps the environment. Do not waste paper unnecessarily. Protect our planet by reducing your paperwork today

Reduce your service to cash cycle

• Reduce admin costs
• Reduce drive times & fuel costs
• Reduce average repair times
• Improve first-time fix rates
• Eliminate the time lost between the service and issuing the invoice

Issue invoices faster

• Complete and invoice jobs on-site on your engineers’ mobile devices – speeding up your service to cash cycle by up to 8x.
• Allow your engineers to collect payments directly from customers using our seamless integration with Stripe.
• Or email out invoices directly to the customers.

Simplify with Accounts Integrations

• Easily sync Servicesight Pro with accounts systems such as Xero, Quickbooks, or Sage.
• Customers are imported into ServiceSight effortlessly with sales invoices passing the other way to remove the need for rekeying and wasted time.
• One-click link from ServiceSight to view the invoice in Xero or Quickbooks – and even back the other way.

• Reporting Dashboard 
• Customer & Contact Database 
• Quotations 
• Job Management 
• Custom Inspection Forms 
• Drag and Drop Planner Board & Planner Map 
• Engineer Mobile App 
• Parts Control 
• Recurring Jobs 
• Service Contracts 
• Order Processing 
• Sales Invoicing 
• Reminders and Messages 
• Customer Web Portal 
• Links to QuickBooks online & Xero