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4th November 2022 Protean General
The terms ITSM and ITIL are two acronyms that many businesses use daily. Outside the IT world, however, they’re frequently used interchangeably. Is this correct? In short, no; while they’re closely related, there are some significant differences between ITSM and ITIL. ITIL offers frameworks on how to work more productively, whilst ITSM […]
