Keep track of your field service engineers in real time whilst planning and managing their schedules.
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Keep track of your field service engineers in real time whilst planning and managing their schedules.
Engineers can share job information and communicate with the office in real time, including job progress and problems faced.
Engineer management software allows engineers to see all equipment and job history so they can see the previous work done.
Engineer management software is a fantastic tool that connects field service engineers and the office together with ease. Long gone are the days where you need to wait for engineers to return to the office. The Protean Field Service Management Software package allows you to communicate in real-time with your engineers. Connecting your business’ central office with field employees, you can see up-to-date progress on jobs, being informed instantly if there are issues.
Our project management tools can help businesses in a variety of Sectors, from Civil Engineers to Gas Engineers, to become more productive and efficient.
Our workflow management software has many Features & Benefits that can help improve services for businesses with engineers. These include the following:
If your field engineers carry spare parts for servicing or maintaining equipment, then you will be aware it can be difficult to track inventory levels. Stock can go missing, it can sometimes not be counted during inventory checks and it can get damaged or incorrectly disposed of. Fortunately, thanks to Protean’s field engineer management software, this isn’t an issue. You can keep track of your inventory with our built-in Equipment Register Module.
With real-time updates to job progress and time tracking tools for engineers, our software has ideal Mobile Business Applications. We make it so much easier for business management, and to communicate with both your field workers and the customer.
Field engineers can provide valuable project information such as estimated completion times on projects thanks to our job time tracker. Alternatively, they can inform the manager of what parts are needed to complete a job. You can automate updates for clients, providing them with details like an estimated time of arrival, improving customer services. All this combined together will result in a better experience when it comes to what your engineering business can offer.
Protean Software’s Job Management Tools, including the job planner map, greatly enhance your engineering management software. You can allocate or re-allocate tasks based on location. Furthermore, the most suitable route in real-time can be calculated automatically with the help of powerful Google Mapping systems. The optimised routes will help field service engineers reach customers in the most time-efficient manner and will also help reduce fuel consumption, helping to lower business costs.
See Protean Software in action for yourself by Booking A Demonstration Today!
